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Terms
and Conditions
There are a number of Terms
and Conditions that
apply to our business operations, to the
information that we can be contracted to supply,
and to our clients use of the information. These
Terms and
Conditions can be
divided into three parts, the User Agreement,
Security Statement and our Privacy Policy.
Additional information about the use and
operation of our online ordering system can also
be accessed.
User
Agreement
There
are restrictions and limitations to the
data that USAVital
supplies
to our clients and agents. This page
clearly outlines our responsibilities
and yours, with regards to the Business
Credit Report Search service that we
provide. More
Security
Statement
USAVital
takes
every precaution to protect our user's
information.
When users submit sensitive
information via the website, your
information is protected both online and
off-line by 128 bit encryption
and a Verisign or Entrust Certificate
displayed at the bottom of every secure
page. More
Privacy
Policy
Be
assured, we do not use, sell or distribute any of
the information that we collect from you in the course of our
investigations. USAVital
collects information from our
users at several different points on our website
and uses the information for internal marketing
and administration purposes only. More
Ordering
Information
We take your Vital Record order through
an online
ordering system. The system is secure and all connections are
encrypted. Simply click on any
ORDER
link found in this site to begin the ordering
process.
Your
search is completely confidential, and will not
be revealed to any third-party. More
For further
information about the services offered by USAVital
contact Customer
Service by email or call 1-800-315-7678 (or
303-455-8855 if outside of the US). Our fax number is 1-877-587-4455 (303-455-4771 if outside of the US). Our hours of
business are from 7 a.m. to 8 p.m., Mountain Standard
Time (MST), Monday - Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems,
contact Webmaster, Jason
Hicks.
ORDER CANCELLATIONS, FRAUDULENT OR CONTESTED CREDIT CARD CHARGES
If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order. Credit card fraud is an ongoing problem. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge, PLUS collection and legal fees, IF incurred. If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order. By placing an order with us you hereby agree to these terms.
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