Questions? Call us at:   1.800.315.7678  
(303.455.8855)  

  

"WHAT IS A VITAL RECORD?"
Vital Records are the important family records: birth certificates, death certificates, marriage certificates and divorce documents that are filed as public records with the state
*, county, commonwealth or territory.** These are state recognized official copies of these documents. ORDER ONLINE!

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Do you need a copy of one of your family records? We provide a quick convenient way to order the four main "Vital Records" online. Click on the gray arrows for more information. Click here for our current online pricing:

  • Birth Certificates - Required for passport and driving license applications, for traveling in Mexico and Canada, school entrance requirements, for genealogical purposes, or even for simple sentimental and personal reasons. More
  • Marriage Certificates - a document proving that a legal state recognized marriage has taken place. Often required for insurance, and legal reasons. [We do not provide marriage licenses, just marriage certificates] More
  • Divorce Records - Needed for various insurance, legal, religious and medical reasons. More
  • Death Certificates - Used during estate planning, legal execution of a will, social security, or life insurance benefit payments. More

These are State Recognized and Legal Copies Copies of the original official documents are returned to you by mail. Or if you want you can request simple online confirmation that a marriage or divorce took place. If that option is available then it will be offered to you as you are ordering. For the Vital Record that you need, click the link on the left. Are you an existing client who has used our services before? Login with your username and password and access your account directly.
ORDER ONLINE!

Prices range from $36.40*** to $91.90 - Price varies by record requested, and by  state and county. Click here for our current online pricing.  ORDER ONLINE!
           
RESEARCHERS - In almost all the states we are able to go directly to the source, and our researchers obtain original and certified copies of these public records from the state, county parish or borough records offices and court houses where they are stored. Note: Certain documents such as California birth records can take several weeks to be processed and mailed. Genealogical requests, especially, that often have to be recovered from historical or archived public records. It depends on the state being searched. Click on the states in the column to the left for more information, or go to our "State by State" information page
     
ACCURATE INFORMATION - In order for us to process your order, we must comply with vital records regulations. In the event that the information you provide to us, does not exactly match the information on the record, there may be a delay. Make sure that you provide us with correct and complete information, because the accuracy of our results, and speed of the service that we can provide depends on the information that you provide us. Make sure that you provide us with all the details that you can about the persons listed on the certificate or record. For example, for a marriage certificate record, provide the name of the bride and groom, where the marriage license was issued, the date and location of the marriage ceremony. Our services are to provide the search, and although we make every effort to provide you with the results that you are looking for, we cannot guarantee the results if the information provided is incomplete or inaccurate.
               
PLEASE NOTE - We charge a fee for each LOCATION that we search. A search request that comes back as "no record found" will not be credited back UNLESS it is clearly our mistake that the wrong location was searched. If we have made the error then your money will be cheerfully refunded with our apologies.

TURNAROUND TIME - In the event that additional documentation is needed to place your order, for example a driver's license or signed release or notarized signature or documentation showing legal authority or proof of relationship, we cannot process your order until we have receive this information. (Not all of these are needed for every order and the document needed for each order is displayed when you place the order.) Our turnaround times are based on the date that the order is processed, not the date that you enter your request into our system. Please send the necessary documents at the same time you enter your information to avoid delays. It can take longer for genealogical requests that may have to be recovered from historical or archived records.
               
RUSH ORDERS - Turnaround time is usually 7-10 business days. If you are in a hurry and need to have your order expedited, call us at 1.800.315.7678 and let us make sure that we can meet YOUR deadline. We are able to fulfill rush orders using an express carrier such as FedEx, but rush orders can ONLY be delivered to a street address, not to a PO Box or military address. Please see the online order form for any special restrictions that may exist for the state or county that you are interested. Please telephone or email us for rush orders as we will have to check availability with the researcher who is located in that state.

ORDER CANCELLATIONS, FRAUDULENT OR CONTESTED CREDIT CARD CHARGES
If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order. Credit card fraud is an ongoing problem. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge, PLUS collection and legal fees, IF incurred. If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order. By placing an order with us you hereby agree to these terms.


NOTES:
          
* Access to birth records in the states of Arizona, Iowa, Maryland and Michigan are restricted. To prevent fraud and identity theft, some states require a signed release or a notarized release from the person requesting the record. Please see the individual state pages for more information.
        

**
The U.S. has twelve unincorporated territories, also known as possessions, and two commonwealths. We can obtain birth records from only a few of these territories. The major possessions are American Samoa, Guam, and the U.S. Virgin Islands. The major commonwealths are Puerto Rico and the Northern Mariana. We are not able at present able to provide birth certificates from Guam, the US Virgins and Puerto Rico. The residents of all of these places are full U.S. citizens, with the exception of those on American Samoa who are U.S. nationals, but not citizens. (U.S. Commonwealths/Territories: American Samoa, Baker Island, Howland Island, Guam, Jarvis Island, Kingman Reef, Midway Islands, Navassa Island, Northern Mariana Islands, Palau, Palmyra Atoll, Puerto Rico, U.S. Virgin Islands (St. Croix, St. John and St. Thomas), and Wake Island).

           
*** This is the lowest currently advertised price on this web site. We try to keep these published prices updated, but the states and counties can, and do change their prices and turnaround times frequently. Also, please note that turnaround times for copies of marriage certificates vary widely from state to state and from county to county.
           
For further information about the services offered by USAVital contact
Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our fax number is 1-877-587-4455 (303-455-4771 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems, contact Webmaster, Jason Hicks.
          
By placing an order with us you hereby agree to these terms. There are restrictions and limitations to the data that we provide. Please see our >>User Agreement. We do not use, sell or distribute any of the information that we collect from you in the course of our investigations. For a complete disclosure please click on the link for our >>Privacy Practice. The information that you give us is held in a secure system and is not available to any other third-party. This service is completely confidential. Your use of this site will not be revealed to any other party without your express permission. We use 128 bit encryption to protect our user's information. For more information about our security practices see our >>Security Statement.


  


        

Updated: 09.21.2012

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